Integrated Marketing and Online Communications Coordinator

Location: Headquarters, Washington, DC
Department: Marketing and Constituent Development
Supervisor: Vice President for Integrated Marketing & Online Communications

BASIC SUMMARY:

The Marketing Coordinator is responsible for providing day-to-day support for Defenders’ Integrated Marketing department including direct mail, telemarketing, online and cause marketing campaigns. Responsibilities will include copy and design trafficking, production support and schedule management. The Coordinator will also be responsible for departmental invoicing, contract work and clerical support, as needed. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Fundraising Responsibilities

  • Support the marketing teams by reviewing fundraising copy including proofreading support and routing the copy through a series of in-house reviewers; provide modest writing support in coordination with the teams.  

  • Review campaign artwork to ensure accuracy via proofreading as well as against the campaign plan and/or project requirements; collect in-house resources from across departments, including photography and research materials. 

  • Manage deadlines in coordination with multiple departments and outsourced vendors; support the timely and accurate release of work product.

  • Oversee Defenders’ workplace giving campaigns. Complete applications by deadline; coordinate advertising; respond to informational and promotional requests; represent Defenders at workplace giving fairs; manage annual revenue and expense budget; ensure that Defenders meets its annual requirement for participation.

  • Coordinate marketing of the cause marketing program through both online and offline promotions. Manage relationships with active cause marketing partners; process, track and update license agreements under the supervision of legal counsel and VP; research and analyze potential partner opportunities.

  • Serve as a back-up resource for our social media team to monitor constituent feedback and elevate any commentary that requires a response.

Department Support:

  • Process and correctly track all departmental invoicing and income, ensure approval and assign invoices to correct account types; record all expenses in the monthly accruals and invoices spreadsheet; liaison with Finance to solve problems that may arise, including overspending, coding mistakes, etc.; maintain month-end reports.

  • Coordinate the review, approval and tracking of all Marketing contracts.  Maintain documentation of current, pending and expired contracts and vendors and set up regular contract renewal reminders to ensure no gaps in service. Work with Finance staff to ensure correct registration and recording of new and renewed contracts.  

  • Help facilitate the accurate and timely completion of any questionnaires, public listings, fundraising tracking and watchdog agency applications (ex. Charity Navigator).

  • Manage day-to-day correspondence on behalf of the department; maintain knowledge of department staff travel and schedules. 

  • Maintain files and office systems; prepare and submit check requests/invoices, and follow all other administrative procedures.  

  • As needed, proofread draft reports, presentations and other publications for content, as well as coordinate any necessary printing, graphics and production.

  • Coordinate scheduling, location, and the distribution of relevant materials and room or A/V set-up for select meetings, as needed.  

  • Perform all other related duties as assigned.

QUALIFICATIONS:

  • Education: Bachelor’s (B.A. or B.S.) degree or equivalent in related discipline

  • Experience: 2+ years of experience in related administrative, accounting or marketing work preferred.

  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

  • Other Requirements:

  • Strong aptitude and skills using Microsoft Outlook, Excel, PowerPoint and Word required

  • Strong writing and proofreading skills.  A writing sample will be required.

  • This position involves a significant amount of invoice processing, budgeting, expense tracking and report coordination. A working understanding of these tasks and the ability to perform them is required.  Training in or experience with these tasks is preferred.

  • Ability to take ownership of a project and to use problem-solving skills to resolve issues and see projects through to completion

  • Ability to identify processes in need of creation or improvement and to build efficient processes to handle complex projects

  • Strong organizational skills and attention to detail; ability to multitask and successfully juggle multiple projects with competing priorities

  • Strong interpersonal skills and ability to interact with both senior management and support staff; in house staff and outsourced vendor partners

  • Ability to learn specialized software such as Blackbaud (constituent databases), web content management systems or Wordpress (blogging software).

PHYSICAL DEMANDS:

  • While performing the duties of this job, the employee is regularly required to use a computer and communicate with others while doing so.

WORK ENVIRONMENT:

  • General office working conditions, the noise level in the work environment is usually quiet.

HOW TO APPLY

Interested applicants please reference Marketing Coordinator position in your subject line and submit a letter of interest, along with your resume and salary history to us via e-mail at: HR@defenders.org.

It is the policy of Defenders of Wildlife to provide equal employment opportunity to all qualified individuals without regard to their race, color, religion, national origin, sex, age, disability, or any other characteristic protected by law, in all personnel actions.

All employees are required to satisfactorily perform the essential duties and responsibilities of their positions. The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.